Shipping policy

Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders are not processed or shipped on Sundays or public holidays.

Shipping Timeline

Estimated delivery times:

• Metro cities: 2–5 business days
• Other cities and towns: 3–7 business days
• Remote locations: 5–10 business days

Delivery timelines may vary due to courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment is completed.

Order Tracking

Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable).

Delivery Issues

If your package is delayed, lost, or marked as delivered but not received, please contact us within 48 hours of the delivery notification.

Contact Information

PopKhana
6 Pagla Danga Road, Kolkata, West Bengal – 700015
Email: makhanacraftfoods@gmail.com
Phone: 6290513421